Rebecca Coonan

Associate - Head Of People

Personal Bio

Rebecca is a Hospitality professional with sound commercial acumen and extensive experience in all aspects of employee engagement and retention. Rebecca supports independent businesses as a management consultant and has continually worked in strategic management within the Hospitality & Spa sector for nearly 20-years.

Rebecca has delivered many projects from conception, operational delivery, change management and expanding and rebuilding a team.   Bringing an existing team on a new journey is a challenge Rebecca has always gravitated to.

Freelance Management Consultant –

  • Implementing best practice for HR and employee related policies.
  • HR triage.
  • Issuing management guidance to middle management.
  • Creating and implementing Job descriptions and contract changes, handbook updates.

General Manager – Cornwall Hotel & Spa

  •  Oversee recruitment and development of all (160+) team members.
  • Responsible for Human Resources and wellbeing programs.
  • Responsible for generating and maintaining financial budgets with an estimated annual turnover of £4+ million.
  • Oversee restaurant refurbishment and rebrand. 

Business Development Manager – The Idle Rocks and St Mawes Hotel

  • Secure Key clients for MICE. 
  • Generate new database.
  • Engage key travel agencies.
  • Research and secure on brand/strategic partners.
  • Experienced HR professional- Employee retention, recruitment, disciplinary and grievance, off boarding.
  • Change Management.
  • Extensive Knowledge of spa and leisure.
  • Successful in new business development.
  • Experience in project management.