Rebecca Coonan
Associate - Head Of People


Personal Bio
Rebecca is a Hospitality professional with sound commercial acumen and extensive experience in all aspects of employee engagement and retention. Rebecca supports independent businesses as a management consultant and has continually worked in strategic management within the Hospitality & Spa sector for nearly 20-years.
Rebecca has delivered many projects from conception, operational delivery, change management and expanding and rebuilding a team. Bringing an existing team on a new journey is a challenge Rebecca has always gravitated to.
Freelance Management Consultant –
- Implementing best practice for HR and employee related policies.
- HR triage.
- Issuing management guidance to middle management.
- Creating and implementing Job descriptions and contract changes, handbook updates.
General Manager – Cornwall Hotel & Spa
- Oversee recruitment and development of all (160+) team members.
- Responsible for Human Resources and wellbeing programs.
- Responsible for generating and maintaining financial budgets with an estimated annual turnover of £4+ million.
- Oversee restaurant refurbishment and rebrand.
Business Development Manager – The Idle Rocks and St Mawes Hotel
- Secure Key clients for MICE.
- Generate new database.
- Engage key travel agencies.
- Research and secure on brand/strategic partners.
- Experienced HR professional- Employee retention, recruitment, disciplinary and grievance, off boarding.
- Change Management.
- Extensive Knowledge of spa and leisure.
- Successful in new business development.
- Experience in project management.